Understand and maintain the overall P&C technology eco-system in partnership with the Finance and Technology teams, as well as the various third-party vendors (including the Application Management Services provider)
Serve as a strong consultative partner with the P&C function and with business stakeholders, to continuously improve service delivery, including facilitation and requirements gathering while serving as a subject matter expert on Workday’s capabilities
Apply strong Workday functional design and configuration capabilities. Strong configuration capability in modules like Absence, Core HCM, Performance, Compensation and Advanced Compensation
Fully participate in all areas of prioritising, delivery, including the application of the continuous improvement framework to the existing business processes
Effective problem solving and managing defect resolutions, triaging and escalations – providing day-to-day support and administration of the system
Develop and lead policy/ process training, promote continuous learning and knowledge sharing within the team and stakeholders and assist in testing integrations and security features.
Identify opportunities to automate, standardise and simplify P&C processes using systems, workflows and AI

Experience of ideally 3+ years in configuring Workday to business requirements. Ideally experience in Absence, Core, Talent and Compensation is desired
Evaluation of new releases and functionality for optimisation opportunities, configure and implement business process changes in Workday
Strong attention to detail and planning capability, with ability to manage competing priorities, deadlines and coordinate with a variety of stakeholders
Ability to facilitate and gather business requirements, user needs and translate them into pragmatic digital solutions
Effective interpersonal and influencing skills, including demonstrated experience in relationship building and collaborating with stakeholders across geographies.
Exceptional written and verbal communication skills that can be adapted to range of business scenarios, with ability to communicate with impact.

HCM Systems Specialist (Workday)