HubSpot Expert (Sales Hub / Marketing Hub / Service Hub)

Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours

About the Role

We’re hiring a highly skilled HubSpot Expert to lead implementations, system optimization, automation, and CRM architecture across HubSpot’s ecosystem for a fast-growing digital marketing agency.

This is not a basic CRM Administrator role.

You’ll work directly with clients to:

Build scalable HubSpot systems
Optimize workflows and automations
Improve reporting and data structures
Ensure businesses fully leverage HubSpot across Sales, Marketing, and Service operations

This role is ideal for someone who understands:

CRM operations
Marketing automation
Client onboarding
Lifecycle implementation
Technical problem-solving within HubSpot environments

If you enjoy combining technical execution, client communication, automation, and systems thinking, this role is a strong fit.

What You’ll Own

HubSpot Implementations & CRM Architecture

Configure and optimize:

HubSpot Sales Hub
HubSpot Marketing Hub
HubSpot Service Hub

Build scalable CRM structures and pipeline systems
Design workflows, automations, and lifecycle stages
Configure custom properties, deal stages, ticket pipelines, and reporting
Ensure systems are organized, scalable, and aligned with client objectives

Automation & Workflow Development

Build and optimize:

Automated workflows
Lead routing systems
Nurture sequences
Pipeline automations
Internal notification systems

Improve operational efficiency through automation
Troubleshoot workflow issues and optimize system logic
Reduce manual work through scalable HubSpot solutions

Data Migration & System Optimization

Execute CRM migrations and data imports
Manage:

Data mapping
Data cleanup
Validation
Deduplication

Ensure data integrity and CRM accuracy
Optimize reporting structures and dashboard performance

Client Onboarding & Enablement

Lead onboarding and implementation calls with clients
Train clients on:

HubSpot best practices
Workflow management
Automation usage
CRM administration

Translate business requirements into practical HubSpot solutions
Maintain strong communication throughout implementation projects

Reporting & Performance Tracking

Build dashboards and reporting systems within HubSpot
Monitor:

Campaign performance
Pipeline metrics
Lifecycle reporting
Attribution tracking

Deliver actionable insights and optimization recommendations

Troubleshooting & Technical Support

Diagnose and resolve:

Workflow automation issues
Integration errors
CRM structure challenges
Reporting inconsistencies

Escalate advanced technical issues when required
Improve system reliability and operational efficiency

Requirements

Must-Have Experience

Proven hands-on experience with:

HubSpot Sales Hub
HubSpot Marketing Hub
HubSpot Service Hub

Strong experience in HubSpot CRM architecture and workflow automation
Experience with:

Lead lifecycle setup
Pipeline management
Reporting and dashboards
CRM integrations

Experience managing:

CRM migrations
Data imports
Data mapping
Validation and cleanup

Strong written and verbal English communication skills
Comfortable leading:

Client calls
Onboarding sessions
Training workshops

Ability to manage multiple client implementations simultaneously
Strong analytical and problem-solving skills

Nice-to-Have Experience

Active HubSpot certifications
Experience with:

Zapier
Make
API integrations
Custom integrations

HubSpot CMS or website deployment experience
Agency or client-service environment experience
Experience supporting RevOps or Sales Operations initiatives

What Makes You a Strong Fit

You think in systems, automation, and scalability
You enjoy solving operational inefficiencies
You communicate technical concepts clearly to clients
You are highly organized and detail-oriented
You take ownership and execute reliably
You balance technical precision with client experience

What a Typical Day Looks Like

Configure workflows and automation systems in HubSpot
Build and optimize CRM pipelines and reporting dashboards
Lead client onboarding and implementation calls
Troubleshoot integrations and workflow issues
Clean, structure, and maintain CRM data
Collaborate with project managers and technical teams
Train clients on HubSpot best practices
Document implementations and system configurations

In short: You build, optimize, and support scalable HubSpot systems that improve sales efficiency, marketing performance, and operational effectiveness.

HubSpot Expert