Accounts Receivable Specialist (6 months fixed-term)

Job Description

Overall purpose of the role

Provide accurate and up-to-date financial information to internal stakeholders (such as Sales, Treasury, and other departments) and external parties (including customers, auditors, and authorities) on a regular and ad hoc basis. Support dispute resolution, maintain clean and current account balances through effective cross-functional cooperation, and contribute to the simplification and improvement of finance processes through root cause analysis and troubleshooting.

Main Tasks, Roles, and Responsibilities

• Participate in day-to-day operations across key finance process areas, including:
  • Credit management
  • Invoicing
  • Incoming payment processing
  • Collections management and dunning
  • Customer dispute handling
• Identify, investigate, and resolve operational and financial issues in a timely manner.
• Build and maintain professional working relationships with business partners and stakeholders.
• Act as an ambassador of the organization in communication with customers, especially in:
  • Email correspondence
  • Research and investigation tasks
  • Telephone discussions and follow-ups
  • Reporting activities
• Ensure a high level of customer service while representing the company in a professional and solution-oriented manner.
• Support continuous process improvement by recognizing inefficiencies and proposing practical solutions.

Qualifications

Education:

• University or college degree in Finance & Accounting, Economics, Business Administration or experience in Finance & Accounting field
• Strong AR knowledge with at least 3 years finance operations role, in SSC
• Experience in a service driven, customer-oriented environment
• Good knowledge of Microsoft Office tools
• Good knowledge of SAP 
• Fluent in English AND German

Required Skills and Competencies:

• Communication, interpersonal and analytical skill
• Proactive and outcome-focused attitude
• Self- motivation

Additional Information