Functional Business Consultant - Sales*

Job Description

As Functional Business Consultant – Sales, you are responsible for the end‑to‑end Sales processes and system capabilities, covering IFS Cloud (ERP) and Dynamics CRM. You ensure a seamless Lead‑to‑Order process across systems while driving continuous improvement and digital enablement of the Sales organization. You combine process expertise, ERP/CRM understanding, and consulting skills to create sustainable, business‑driven solutions.

Roles and Responsibilities

Sales Process & Capability Ownership

• Own and improve end‑to‑end Sales processes (Lead‑to‑Order, Quotation, Pricing, Order Management)
• Act as key ISM partner for the Sales organization
• Ensure consistent process and data flow across CRM and ERP

IFS Cloud & CRM Functional Consulting

• Configure and optimize Sales functionalities in IFS Cloud
• Act as functional counterpart for Dynamics CRM
• Analyze incidents and change requests across both systems
• Support testing, releases, and system quality assurance

Integration & Solution Design

• Ensure smooth integration between CRM and ERP
• Translate business requirements into clear functional designs
• Prepare solution concepts and decision templates

Vendor & Stakeholder Management

• Coordinate and steer external service providers
• Facilitate workshops and alignments with Sales, Finance, and Operations
• Enable users through training and documentation

Qualifications

• Degree in (Business) Informatics, Business Administration/Economics, or a comparable qualification
• Strong understanding of Sales processes in an industrial or B2B environment
• Experience with ERP (IFS preferred) and CRM systems (Dynamics 365 preferred)
• Ability to work across system boundaries (CRM ↔ ERP)
• Analytical, solution‑oriented mindset with strong ownership
• Excellent communication and facilitation skills
• Very good English skills

Additional Information

What will you get in return for all the great things you bring to the table?

• 30 days of annual leave
• Subsidized company pension plan
• Subsidized group accident insurance
• Hybrid working model
• Flexible working hours 
• Opportunity to purchase TOMRA shares at a discounted rate
• Employee discounts for various online shops via Corporate Benefits
• Company (e-)bike leasing
• Subsidy for gym memberships
• Employee Resource Groups (ERGs) for Women, LGBTQ, and Roots
• Health management programs
• On-site canteen and parking garage

Does this sound like the right opportunity for you? 

Please send your CV, a few words about yourself, and your motivation for this position and joining TOMRA in the "Message to manager" field.