Partner Operations

PetInsuranceQuotes.com helps connect pet owners with insurance options through a growing network of veterinary clinics, breeders, and other pet industry partners. As part of a group of affiliated companies focused on digital marketing and customer acquisition, you'll work alongside the broader VOGLIO team while helping support and grow the PetInsuranceQuotes.com partner network.

This is a hands-on operations role responsible for maintaining inventory, physically fulfilling and shipping partner marketing materials, supporting conferences and events, and helping create a great experience for partners and customers. You'll work across fulfillment, logistics, customer support, and partner engagement while helping keep a growing partner network running smoothly.

If you're organized, proactive, and enjoy being the person who keeps things running smoothly, we'd love to hear from you.

Primary Responsibilities

• Manage the fulfillment and inventory of marketing collateral, including preparing, packing, shipping, and organizing materials for partner organizations
• Coordinate conferences, trade shows, webinars, and other partner-facing events, including logistics, materials, and on-site support
• Monitor inventory levels, forecast replenishment needs, and coordinate with vendors to ensure materials remain available
• Monitor and respond to customer and partner inquiries in a timely, professional, and brand-consistent manner.
• Support partner outreach efforts, including identifying prospective partners, engaging with potential partner organizations, and helping grow the partner network
• Help improve and scale operational processes as the business continues to grow

Qualifications

• 1+ year of experience with business partners in operations, logistics, fulfillment, customer support, administrative support, or a related field
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Ability to manage multiple priorities, solve problems, and work independently
• Experience coordinating with vendors, suppliers, customers, or external partners
• Experience using business systems, spreadsheets, or e-commerce platforms to manage workflows and track information
• Ability to lift and move boxes up to 40 pounds
• Ability to travel for conferences and trade shows approximately 4–5 times per year, including occasional weekend travel

Nice to Have

• Experience with Shopify or a similar e-commerce platform
• Experience with inventory management, shipping, or event coordination
• Experience in the pet, veterinary, insurance, or related industries
• Familiarity with AI-powered productivity and research tools such as Claude or ChatGPT

What Makes This Role Unique

• You'll have a mix of operational, logistical, customer-facing, and event-related responsibilities rather than focusing on a single function.
• You'll be the primary owner of many of the day-to-day operations that keep the partner network running.
• You'll be joining a team that is still building and refining processes, giving you the opportunity to help shape how the function evolves.
• As the business grows, there will be opportunities to take on additional ownership and expand your scope.

Is This You?

• You're highly organized and enjoy creating order from moving pieces
• You take ownership of your work and follow through on details
• You're comfortable rolling up your sleeves and handling both administrative and hands-on operational work
• You enjoy supporting customers and partners and helping create a positive experience
• You're excited about joining a growing business and helping build something over time

Compensation & Benefits

Work Location

Sponsorship & Work Authorization