[VCK] Senior Project Manager / Scrum Master

Job Description

About the Project 

Software Mind is building a private, tenant-isolated AI assistant for the real estate title and settlement industry. The platform is a retrieval-first (RAG) system that ingests historical email, documents, and structured metadata into a per-tenant vector index, and serves grounded, cited, expert-weighted answers through a chat-style Q&A interface with single sign-on and full audit logging. 

The platform is AWS-native with a Python/FastAPI backend, Vue.js frontend, OpenSearch/Pinecone vector store, and OpenAI/Anthropic/Bedrock as LLM provider. You will join a senior, cross-functional LATAM-based team where hands-on AI delivery experience not just familiarity is the baseline expectation. 

 

Your Responsibilities 

• Own delivery governance end-to-end from kickoff through go/no-go gate and handoff 

• Run the 2-week sprint cadence, ceremonies (planning, review, retro, daily), and delivery rhythm across all phases 

• Maintain the RAID log, milestone tracker, and risk register; surface and escalate blockers proactively 

• Serve as the primary coordination layer between the Software Mind delivery team and client stakeholders 

• Track and enforce scope boundaries; initiate change management procedure when timeline, cost, or risk is impacted 

• Manage go/no-go decision-support packs including pilot accuracy reporting 

• Ensure integration assumptions are validated and documented before implementation phases open 

• Align team allocation and effort with evolving complexity and delivery risk across the engagement 

 

Qualifications

Must-Have Skills & Experience 

• 6+ years in project or delivery management on software engineering engagements 

• Scrum Master certification (CSM, PSM, or equivalent); hands-on Scrum/Kanban facilitation experience 

• Demonstrated experience managing outcome-based engagements with milestone-based acceptance criteria 

• Strong client-facing delivery experience; confident managing up and across multiple stakeholder groups 

• Experience managing projects with data governance, compliance, or regulated-data components 

• Excellent written and spoken English daily client interaction is a core part of this role 

 

Additional Information