Manual QA Engineer (Frontline Feature & Support Testing)

Performs deep functional, exploratory, and customer-focused testing for new features and production issues.

Key Responsibilities

•  Execute manual testing

• Create high-quality test cases (Test Plans, traceability)

•  alidate backend data using:

• SQL Server Management Studio

• Validate file integrations using:

• Using internal tools

• Capture evidence and defects:

• Using internal tools

•  Perform:

• Exploratory testing
• Feature Testing
• Regression Testing
• Assist with UAT as needed
• Workflow validation across distributed systems.

•  Validate document outputs and compliance workflows using:

•  Azure Document Intelligence
• Reproduce and validate customer issues
• Coordinate with automation engineers to develop and review tests – In addition, has the desire to learn automation with AI tooling.
• Front line support for hot fixes and patches
• Demo new features and fixes to Compliance, Customer or Product teams.