Contract Management Specialist

Job Description

As a Contract Management Specialist within the Contract and Account Management (CAM) team, you will play a pivotal role in bridging the gap between legal integrity and commercial success. This is a central operations role based in India, offering a global footprint as you support multiple international Business Units.
You will serve as a critical business partner to our Sales and Legal teams, ensuring seamless contract execution, risk mitigation, and operational excellence.

• Reporting To: Head of Customer Finance and Legal Operations (Based in India)
• Location: India (Central Operations)

Key Responsibilities
Contract Lifecycle & Workflow Management

• End-to-End Validation: Review, validate, and electronically execute contracts, contractual annexes, and amendments for LAS and Artist Services.
• Risk & Compliance: Conduct rigorous KYC (Know Your Customer) procedures, verifying producer data, legal entities, contractual terms, and required approvals.
• Strategic Advisory: Act as a dedicated business partner to Sales teams, providing high-level Contract Lifecycle Management (CLM) and ticketing support.
• Deviation Analysis: Analyze and process contractual deviations from standard clauses, escalating complex legal or financial risks when necessary.

Operational Excellence & Data Integrity

• SLA & KPI Optimization: Manage contractual workarounds while strictly adhering to SLAs, actively driving initiatives to reduce signature lead times and improve overall KPIs.
• Systems & Back-Office Governance: Oversee and maintain critical contractual data within back-office tools, including account configurations and royalty tool settings.
• First-Level Operability Analysis: Evaluate contract structures to guarantee the seamless execution of commercial and legal commitments.
• Special Projects: Lead and execute ad-hoc operational campaigns, including contract migrations, bulk amendment rollouts, data corrections, and new client onboardings.

Qualifications

Education & Experience

• Degree: Bachelor’s degree in Business, Law, Finance, or a related field.
• Industry Passion: A keen interest in the music industry, digital streaming platforms, and emerging entertainment technologies.

Technical & Linguistic Proficiency

• Tools: Proficient in Google Workspace; experience with CLM (Contract Lifecycle Management) tools and back-office database management is highly preferred.
• English: Full professional proficiency (written and spoken) is mandatory.
• French: Professional fluency in French is a strong advantage given our global footprint.

Core Competencies

• Analytical Mindset: Exceptional attention to detail with the ability to spot data discrepancies and legal mismatches easily.
• Process-Driven: Proactive mindset focused on continuous improvement, optimizing tools, and streamlining workflows.
• Autonomy & Prioritization: Proven ability to work independently, manage competing priorities, and deliver under tight deadlines.
• Collaboration: Strong team spirit with the communication skills required to partner effectively across cross-functional, international teams.

Additional Information

Benefits @Believe: 

#Flexibility – Just punch in leaves, not intime and out time 

#Office perks – a game of foosball, table tennis to bat the afternoon lacklustre, free event pass for exclusive and limited shows, music subscription, etc 

#Wellbeing – Caring by EUTELMED, professionals are at your disposal for advice and support, in your own language and culture 

#Transperancy – engaged in secondary activity just disclose it to us 

#Sustainability – You can be a part of CSR program, represent yourself as a #shaper and contribute to a better future.