HR Generalist (Entry Level)

Job Description

The HR Generalist is responsible for supporting the daily functions of the HR department by providing HR administrative & people support for both California Closets Fulfillment centers and CCO Operations, in partnership with the HR Business Partners & local site leadership. This role will serve as a partner to not only the HR function but also manufacturing and operations leadership specific to team member engagement, communications, onboarding & orientation, and training.

Job Highlight: This is an entry level HR Generalist position.

• We're located on 9704 W Roosevelt St, Tolleson, AZ 85353, USA.
• This position is on-site M-F 8am-5pm, flexing possible 3rd shift hours as needed.
• The pay rate for this position is $30-$33/hr + 5% bonus.

What We Offer:

California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits:

• Health insurance – Medical, Dental, and Vision
• PTO days, paid holidays, and sick days
• 401K retirement plan with company match
• Grow your career with us – many promotional opportunities available
• Generous company discounts

Franchises are independently owned and operated and may offer different benefits.

ESSENTIAL FUNCTIONS

• Support HR Business Partners & local site leadership in HR related administrative & support tasks.
  • Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, payroll, benefits, leave programs, records, documentation, and training.
  • Responsible for site HRIS people changes through the usage of HRIS workflows and/or Action Forms.
  • Partners with local leadership and Talent Acquisition to manage open positions, requisitions, and general headcount requirements for supported facility.
  • Coordinates the new hire onboarding process including HRIS, background check systems, and I9 compliance.
  • Organizes & leads New Hire Orientation with incoming new hires
  • Maintains tracking and completion of new hires first 90-day milestones such as 30/60/90-day reviews, 10/45/90-day Feedback, Quality Training, and other required new hire tasks, for assigned facility.
  • Supports local team members with basic HR questions and requests such as payroll issues, benefits, LOA needs, PTO, etc.
  • Provides support for XMC new hire training and cross-training certification resources, administration, and tracking.
  • Maintains team member documentation & personnel files, manage digital files.
  • Maintains site job descriptions, org charts, metrics, templates, and transactional items
  • Supports team member accessibility of IT systems and HR applications.
  • Process unemployment claims for organization.
• Create, support, align, and drive engagement initiatives with local leadership & team members.
  • Facilitate stay and exit surveys, new hire feedback reviews, and communicate/apply learnings.
  • Support HR communications such as Team Member CCTV, bulletin boards, posters, pre-shift slides, weekly and/or monthly newsletters or updates.
  • Supports the building & delivery of site communications such as Town Halls, initiative launches, policy rollouts, etc.
  • Maintain engagement programs and guide team leaders on appropriate team member recognition programs (service anniversaries, birthdays, other peer and team leader recognition, attendance awards, etc.)
  • Plan and support company-sponsored engagement events through the Culture Committee (lunches, annual events, monthly events, and recognition, etc.)
• Work collaboratively with all HR colleagues to establish and maintain standardized HR processes, company policies, and compliance to optimize HR effectiveness
  • Serve as a first point of contact for team member questions and concerns, ensuring appropriate documentation and escalation to HR Business Partners for investigation or corrective action as required
  • Support HR Business Partners in investigations and documented corrective action plans as needed.
  • Provide basic consultation and guidance for team leaders and team members on company policies and processes.
  • Partner with local leadership to maintain, apply, and communicate attendance point system and policies.
  • Coordinate and lead required annual compliance training (Harassment, IT Security, etc.)
  • Provide seamless collaboration with Shared Services and Total Rewards in areas such as payroll, benefits, LOA, and legal support.
  • Partners with EH&S to support proper management, compliance and communication of safety and Workers Compensation related matters
  • Supports the ongoing compliance with all legal and procedural requirements.

Qualifications

POSITION QUALIFICATIONS

• Minimum 3-5 years of HR experience
• Bachelor's degree required; PHR/SHRM-CP or SPHR/SHRM-SCP certification preferred

Key Responsibility Areas (KRA) Key Performance Indicators (KPI)

• Culture & Engagement. Development and leading engagement initiatives for both plants and CCO’s, including the CCTV communication, monthly and quarterly events, and recognition platform.
• New Hire Orientation (XMC) Creation and maintenance of accurate orientation responsibilities in partnership with XMC hiring team leaders.
• Document Control. Maintenance of all team member documents.

SKILLS & ABILITIES

• Ability to flex schedule to occasional off‑shift exposure for onboarding, communication, or engagement activities
• Confidence in communication – verbally, written, large groups, one on one
• Ability to work collaboratively and effectively with others
• Professional integrity and the ability to exercise sound judgment and maintain confidential information
• A bias for customer service and action that align with the company values
• Creative, analytic and resourceful
• Strong attention to detail and follow-through
• Highly organized; strong time and project management skills and abilities
• Understanding and knowledge of Human Resource practices in recruitment, organization development, policy administration, benefits, training and team-member relations
• Knowledge of state and federal employment regulations, and record keeping requirements; including best practices in the field
• High level of proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint); familiarity with other HR software strongly desired

• Strong communication, interpersonal and presentation skills
• Ability to communicate politely, clearly and professionally with clients.
• Self-starter and ability to manage own schedule and comfortable working in a fast-paced environment.
• Must possess strong critical thinking, problem solving, time management, and organizational skills with the ability to work under pressure
• Must possess an unwavering commitment to foster a safe and event-free work environment

WORK ENVIRONMENT

• Company office location, in a manufacturing environment (Tolleson, AZ or Grand Rapids, MI).
• Ability to travel (4 trips per year) to team planning meetings, CCO locations and the manufacturing plants.

Additional Information