Middle QA Automation Engineer (Python)

Job Description

We are looking for a Middle QA Automation Engineer to join a team building an AI-powered conversational platform. The solution combines Python-based backend microservices running on AWS, a modern web application, and real-time voice technologies to deliver intelligent customer interactions.

Responsibilities:

• Design, develop, and maintain automated test solutions for REST APIs, including authentication, authorization (RBAC), and request/response validation.
• Build and enhance UI automation frameworks using modern testing tools and best practices.
• Develop and maintain test automation scripts using Python and pytest.
• Create and maintain test documentation, test cases, and defect reports.
• Participate in defect triage, root cause analysis, and quality improvement initiatives.
• Integrate automated tests into CI/CD pipelines to ensure continuous quality validation.
• Collaborate closely with Software Engineers, Product Owners, and DevOps teams throughout the development lifecycle.
• Contribute to quality assurance activities for conversational and voice-based AI solutions, including validation of user interactions, system responses, and performance characteristics.
• Support performance and latency validation activities for real-time communication workflows.

Qualifications

• 3+ years of experience in Quality Assurance, testing web applications and API-driven systems.
• Strong hands-on experience with REST API testing, including authentication, authorization, RBAC, and request/response validation.
• Practical experience using API testing tools such as Postman or similar solutions.
• Hands-on experience in UI test automation using Playwright with TypeScript or equivalent automation frameworks.
• Solid automation scripting skills using Python and pytest.
• Experience designing, developing, and maintaining automated test suites.
• Experience with AWS services (ECS, CloudWatch, Secrets Manager, S3)
• Strong understanding of software testing methodologies, test planning, and defect management processes.
• Ability to create clear test documentation, write detailed defect reports, and participate in defect triage activities.
• Strong written and verbal English communication skills.
• Basic knowledge of Docker and Docker Compose.
• Understanding of CI/CD pipelines and troubleshooting (Bitbucket Pipelines or similar)

Nice to have:

• Experience testing AI/LLM, voice agents, or conversational automation systems
• Background in SIP, WebRTC, LiveKit, or contact center / IVR testing
• Knowledge of latency and performance validation (e.g., TTFT, call setup time, response timing)
• Exposure to contract testing, WireMock, or other mock services
• SQL skills for test data validation
• Understanding of Terraform or general cloud infrastructure concepts

Additional Information

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.