IT Manager

Description

Guardio is on a mission to redefine consumer cybersecurity for the modern internet.

We operate at consumer scale, protecting millions of people every day across devices, accounts, and digital touchpoints. In a world where phishing, fraud, and AI-powered scams evolve overnight, Guardio stays ahead of the curve.

We move fast, think deeply, and build with purpose. Our culture is rooted in transparency, feedback, and collaboration along with shared wins, team dinners, company trips, and good times.

We’re a team of 100+ makers, doers, and boundary-breakers. If you’re ready to tackle meaningful challenges, grow at lightning speed, and help shape the next frontier of online safety, you belong here.

Let's cut to the chase. What's the job?

We’re looking for a hands-on IT Manager to run Guardio’s daily IT operations, support employees, and ensure our systems, tools, and devices run smoothly and securely.

This role is highly operational and service-oriented, with close collaboration with HR, Security, and Engineering.

You Will:

• Own day-to-day IT operations across the company.
• Be the first point of contact for IT support and help desk requests.
• Manage onboarding and offboarding processes – accounts, permissions, devices, and access.
• Purchase, configure, and maintain laptops and other endpoint devices.
• Manage SaaS tools, user access, and basic system integrations.
• Maintain network infrastructure (Wi-Fi, VPN, access control, AV).
• Troubleshoot hardware, software, and connectivity issues.
• Work with external IT and security vendors when needed.
• Support implementation and maintenance of security-related tools and best practices.
• Partner with HR, Security, and Operations to ensure smooth employee experience and secure IT processes.

Sounds great! Am I the right fit?

We think you might be if you have:

• 4+ years of experience in an IT / IT Support / IT Manager role in a tech company.
• Hands-on experience with employee onboarding/offboarding and IT support.
• Strong knowledge of MacOS (Windows/Linux – advantage).
• Experience with MDM and IDP tools (e.g. JumpCloud, Okta, similar).
• Familiarity with Google Workspace and SaaS management.
• Basic understanding of networking, VPNs, and security tools.
• A service-oriented mindset with strong communication skills.
• Ability to prioritize, work independently, and operate in a fast-paced environment.
• Fluent English (written and spoken).

Nice to have (but not a must):

• Experience working in a security-conscious or SaaS environment.
• Exposure to compliance or security processes (SOC2, internal security policies).
• Experience working with external vendors or MSPs.

Requirements

None