Business Development Manager

The Business Development Manager reports to the Field Sales Manager. Their main responsibilities will inclde the following: 

• Achieve sales revenue targets by ensuring the execution of approved sales plan;
• Seek out new business opportunities within the independent and comprehensive optical sector;
• Develop strategy to launch new products of the Company;
• Increase the Company’s perceived market value by providing excellent service and maintaining a low customer complaint rate;
• Provide timely reports on performance to the Sales Manager- Poland, including on sales and customer contacts as well as other relevant market and competitor activities;
• Fulfil any related duties connected to the Company’s business. Represent the Company at seminars, exhibitions and meetings as required; Adhere to the Company’s financial and corporate principles.
• Provide comprehensive service to the existing customer base and liaise with the Customer Service Department in the UK;
• Provide service to the customers as directed by manager and in co-operation with the Polish Sales Team;
• Complete all administrative duties including the upkeep of a complete customer base along with customer records;
• Establish and build effective and productive relationships with customers/accounts and provide regular feedback;
• Effectively solve problems to ensure the achievement of sales targets;
• Keep up to date with the activity carried out by customers, including activities of a competitive nature as well as competition within the industry.
• Brief customers’ staff on trends and developments – become “the contact lens expert” to the customers.

Knowledge, Skills and Abilities:

• Good knowledge and understanding of customer, consumer and industry;
• Proactive, independent, responsible, self-starter approach, self-motivated;
• Very good working time organisation and planning;
• Problem solving & analytical skills;
• Customer focus;
• Good communication skills to cooperate with customers and CooperVision team;
• Basic knowledge of English language;
• Knowledge of optics and eye construction desirable; 

Work Environment:

• This role will be primarily field based in the designated area but may require business travels to other parts of Poland and occasionally abroad.

Experience:

• A minimum of 5 year’s sales experience in pharmaceutical / healthcare / medical devices / FMCG industry, including 2 years’ experience as sales representative.
• Demonstrable experience in working in a professional business to business environment.

Education:

• University Master degree