Maintenance Supervisor

Who We Are:

Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.

Essential Functions: Include but are not limited to:  

Accountability:

•    Ensure that all maintenance tasks are completed promptly, efficiently, and to the highest quality standards.
•    Maintain accurate records of maintenance activities, including work orders, inspections, and inventory.

Legendary Customer Service:

•    Lead by example in delivering legendary customer service to our residents, responding promptly to their maintenance requests and inquiries.
•    Establish and maintain positive relationships with residents, addressing their concerns and ensuring their satisfaction.
•    Proactively communicate with residents about maintenance activities and provide updates on the status of their requests.

Team Leadership:

•    Supervise and mentor the maintenance team, providing guidance, training, and support as needed.
•    Delegate tasks effectively, ensuring that work is distributed evenly and completed on time.
•    Foster a positive and collaborative work environment where team members feel valued and motivated to perform their best.

Maintenance Operations:

•    Oversee all maintenance activities, including preventive maintenance, repairs, and renovations.
•    Conduct regular inspections of the property to identify maintenance needs and safety hazards.
•    Coordinate with vendors and contractors to ensure that maintenance tasks are completed efficiently and to specifications.

Safety And Compliance:

•    Ensure compliance with all relevant health, safety, and environmental regulations.
•    Implement and enforce safety protocols and procedures to minimize risks and ensure the well-being of residents and staff.

Qualifications:

• High school diploma or equivalent; additional technical certifications or training preferred.
• Minimum 5 years of experience in apartment maintenance with at least 2 years in a supervisory role.
• Strong leadership and interpersonal skills, with a focus on accountability and customer service.
• Technical proficiency in HVAC, plumbing, electrical, and general maintenance tasks.
• Knowledge of property management software and basic computer skills.
• Availability to work evenings, weekends, and on-call as needed.
• Valid Driver's License and Proof of Insurance

Benefits:

• Full Medical, Dental, and Vision benefits
• 401(k) with matching
• 15 days of PTO to recharge
• 6 Paid Holidays + 1 Floating Holiday
• Housing discounts at TNC communities
• Monthly perks and recognition through Nectar & Gifted
• Employee Assistance Program
• Career growth opportunities—we promote from within
• Additional discounts through MetLife and more!

The Neiders Company LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.