Customer Service Representative Sales and Marketing Coordinator

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development

 Benefits/Perks

• Medical insurance
• Dental insurance
• Vision insurance
• 401K retirement with company match
• Vacation, paid time off
• Company-paid training
• Employee discounts for Culligan in-home products
• Eligibility for annual recognition and training meetings/events

Job SummaryCulligan Water is seeking an individual experienced in customer relations and inbound sales. The Customer Service Representative - Sales and Marketing Coordinator works directly with customers to discuss orders, resolve problems, assist the sales team in scheduling in home sales appointments and carryout the company's marketing initiatives. To be a successful Customer Service Representative - Sales and Marketing Coordinator, you should be detail-oriented, organized, have a selling mentality with strong interpersonal and communication skills. 
Responsibilities

• Extensive problem-solving, order processing, and helping to manage customer accounts
• Schedule service and delivery orders as needed
• Coordinate schedules with the service/operations team as needed
• Contact customers for purposes of scheduling additional services or offering maintenance plans
• Refer unresolved customer grievances to designated departments for further investigation
• Connect with web, social media, and telephone lead inquires 
• Schedule sales appointments for our dedicated sales team 
• Work with the sales department to increase leads, appointments and sales
• Connect with existing customers to upgrade equipment and services
• Follow up with prospects and lead inquires to entice into next step of the sales funnel
• Assist with carrying out and implementing the company's marketing strategies 
• Accurately and efficiently enter data into company's CRM platforms to track data

Qualifications

• High school diploma or GED
• Minimum of 1 year of customer service experience required
• Minimum of 1 year of inside phone sales required
• Strong time management and project management skills
• Proficient in Microsoft Office (word, excel, outlook)
• Excellent communication skills, both written and verbal

About CulliganAs the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. 
  Compensation: $17.00 - $19.00 per hour

About Culligan

Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.

Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.

This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.