Data Business Analyst

Data Business Analyst

Description -

Job Summary
• This role is responsible for formulating product support strategies for moderately complex product families and representing services within product core teams. The role establishes and tracks product service metrics, collaborating globally on service planning and performance. The role contributes to operational readiness planning, analyzes performance reports, supports sales teams, sources new technology teams, and fosters a knowledge management culture. The role also works independently to resolve moderate scope problems and ensure alignment with business requirements.

Responsibilities
• Formulates product support strategies for product families with a medium level of complexity.
• Represents services within product core teams, ensuring the inclusion of service requirements at various stages of product development, such as product warranty support, cost analysis, and the development of content and collateral for service product marketing.
• Establishes goals for product service metrics, tracks the business performance of product support, and determines necessary corrective actions.
• Engages in collaboration with regions and global teams concerning service and support planning, implementation, and performance.
• Assists in developing comprehensive short and long-term plans to support the operational readiness and success of production services.
• Analyzes operational reports to monitor business infrastructure performance and optimize operational processes.
• Supports sales teams with valuable opportunities and compelling value propositions, contributing to increased revenue.
• Sources and onboards new technology teams to optimize capabilities, ensuring alignment with evolving business requirements.
• Develops conclusions, recommendations, and written reports, contributing proactively through research and data analysis support, and sharing knowledge to foster a knowledge management culture.
• Works independently on moderate scope problems, applying professional expertise, exercising judgment, and resolving various issues by following company policies and procedures.

Education & Experience Recommended
• Four-year or Graduate Degree in Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 2-4 years of work experience, preferably in service business management, delivery, solution architecting, business planning, or a related field or an advanced degree with little or no work experience.

Preferred Certifications
NA

Knowledge & Skills
• Agile Methodology
• Analytics
• Business Development
• Business Strategies
• Business To Business
• Customer Relationship Management
• Data Analysis
• Digital Marketing
• Go-to-Market Strategy
• Key Performance Indicators (KPIs)
• Market Research
• Marketing
• Marketing Strategies
• New Product Development
• Product Management
• Product Marketing
• Product Strategy
• Project Management
• Thought Leadership
• Value Propositions

Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope
• Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.

Complexity
• Responds to routine issues within established guidelines.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
 

The pay range for this role is $65,450 to $98,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

• Health Insurance

• Dental Insurance

• Vision Insurance

• Long term/short term disability insurance

• Employee Assistance Program

• Flexible Spending Account

• Life Insurance

• Generous time off policies, including;
• 4-12 weeks fully paid parental leave based on tenure

• 11 Paid Holidays

• Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job -

Services

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"