Product Manager, Business Lending
Westpac.com
Office
Sydney, NSW, Australia
Full Time
What’S The Role?
You will work within the Business Loan product team and be instrumental in helping us deliver market leading experiences for our customers.
Key Responsibilities:
- Champion the voice of small business customers, ensuring our products effectively meet their needs.
- Execute on our product strategy and roadmap, driving initiatives that achieve business outcomes.
- Use data-driven insights to identify opportunities, solve business problems, and measure impact.
- Collaborate across a broad stakeholder network – including distribution, risk, operations, technology, and compliance – to deliver end-to-end solutions.
- Proactively manage product risk and ensure alignment with regulatory obligations and internal governance.
- Stay ahead of industry trends, regulatory changes, and emerging customer needs to inform product direction.
What do I need?
- Proven experience in product management within financial services, or hands-on experience as a business banker.
- A strong understanding of small businesses – their needs, challenges, and how lending solutions can support their growth.
- A curious mindset and a passion for solving complex problems with practical, customer-focused solutions.
- Comfort with ambiguity and the ability to work independently while staying aligned with broader strategic goals.
- Excellent communication and stakeholder engagement skills, with a collaborative approach to delivery.
- Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.
