Account Executive, Health & Benefits

Responsibilities

• Perform standardized, high-volume operational activities to support both client & market-facing specialists across the end to end placement lifecycle for new business and renewals
• Provide internal coordination of activity required for managing client interactions and queries
• Provide operational support including but not limited to answer clients’ enquiries through direct line during office hours; support clients’ enquiries related to claim process; manage insured data; follow up client’s payment; collect and screen claim data; prepare data and documents prior to client’s meeting; and closely coordinate with the designated Account Managers to prepare documents as per client’s request
• Follow strictly compliance along with local procedures and policies 
• Work closely with Deputy Head & Account Managers to resolve issues and identify opportunities for increasing the value of service to clients
• Other tasks assigned by the Company

The Requirements

• University degree
• Computer Literate, MS-Word, Excel, Power Point
• At least 01 year at client servicing role or telesales, prefer in insurance, healthcare, servicing companies
• Basic understanding of insurance concepts
• High integrity 
• Proactive and autonomous
• Long-term commitment
• Good communication, time management and problem-solving skills
• Client-oriented, innovative and critical sense 
• Be able to work under high pressure
• Good English in both written and spoken skills

An equal opportunity employer