Inside Sales Representative

Sales Representatives are dynamic problem-solvers who think critically, communicate effectively, and act with resilience. They thrive on challenges—driving collaboration, creativity, and continuous improvement to deliver impactful results and exceptional customer experiences that power Grant Prideco’s success.

Job Duties & Responsibilities

• Build and nurture strong, collaborative relationships with customers, acting as a trusted advisor and problem-solver.
• Proactively manage quotations—generating, reviewing, and refining proposals to deliver value-driven solutions.
• Align Purchase Orders with approved specifications, pricing, and contractual terms to ensure seamless execution.
• Oversee the full Sales Order lifecycle, from entry through delivery, ensuring accuracy and timeliness.
• Communicate proactively across multiple channels to keep customers informed and engaged on order status, pricing, and potential challenges.
• Collaborate cross-functionally with engineering, operations, and logistics teams to deliver efficient, high-quality outcomes.
• Capture and analyze customer feedback, driving continuous improvement initiatives that enhance service and strengthen relationships.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field preferred.
• 2+ years of experience in Inside Sales, Customer Relations, or Commercial Operations.
• Proficiency in Microsoft Office applications (Excel, Outlook, Teams) and ability to leverage data for decision-making.
• Experience with Oracle ERP, CRM, or CPQ systems preferred.
• Demonstrated critical thinking, problem-solving, and communication skills.
• Creative, resilient, and driven by continuous improvement in a dynamic, team-oriented environment.