Senior Product Designer

The Agent Copilot Acceleration Experience (ACAX) team is looking for a Senior Product Designer to shape exceptional user experiences for enterprise-scale AI agent solutions that empower organizations and their people. ACAX is focused on creating employee experience agents, including Know Your Team (KYT), AI Learning Agent, and Employee Self-Service (ESS), all designed to transform the modern workplace experience.

This role focuses on creating intuitive, impactful designs that balance user needs, business goals, and technical constraints, while leveraging emerging technologies like AI and Copilot to deliver intelligent, adaptive experiences. You will define product requirements based on user insights, translate them into clear design solutions, and develop concepts that address both emotional and functional aspects of the experience. From end-to-end workflows to high-quality visual and interaction designs, you will ensure consistency and usability across every touchpoint. Collaboration is central to this role, as you work closely with product managers, engineers, and other designers to iterate quickly and deliver customer-focused outcomes. Research and feedback will guide your decisions as you continuously refine product experiences and design systems. You will also explore innovative concepts, partner with engineering and data teams to develop proofs of concept, and ensure AI-driven features are intuitive, ethical, and aligned with user needs.

We value designers who thrive in collaborative environments and elevate team success through shared ideas and support. A proven user-centered design approach, the ability to advocate for customers, and experience balancing design vision with business and technical trade-offs are essential. You should be comfortable leading design discussions, influencing cross-functional teams, and exploring AI-driven design patterns and conversational interfaces. Above all, we look for someone passionate about creating inclusive, scalable solutions that deliver measurable impact.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Design Excellence: Understand the behaviors, motivations, and needs of our customers to develop and deliver relevant and impactful experiences. In-depth understanding of Design Systems and how to deliver impactful experiences within those constraints.
• Cross-Functional Collaboration: You will interact with research, product managers, engineers, and executive stakeholders to define, iterate, and implement new and existing product features, ensuring alignment with business, technical, and user requirements.  You will work with user researchers to coordinate testing efforts, interpret test results, and incorporate results into design efforts. Participate in and contribute to foundational research.
• Compelling Communication & Storytelling: Present design concepts and decisions to cross functional partners and stakeholders, articulating design rationale clearly and effectively. 
• Mentorship: Foster a culture of creativity and innovation through mentorship and collaboration with other designers.

Qualifications

Required Qualifications:

• Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 4+ years experience working in product or service design
• OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 5+ years experience working in product or service design
• OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems).
• 3+ years of experience designing and prototyping in Figma.
• OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 5+ years experience working in product or service design
• OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems).

Preferred Qualifications:

• Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 6+ years experience working in product or service design
• OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 8+ years experience working in product or service design
• OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems).
• 4+ years experience shipping products, services, or games and/or delivering to customers as a result of an end-to-end design process.
• Experience that demonstrates proven ability to advocate for design thinking, effectively influence design outcomes, discover problems and tackle them in fast-paced environments.
• OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 8+ years experience working in product or service design
• OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems).

Product Design IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until November 7, 2025.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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