Call Center Agent

Company Description

About Us
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Job Description

• Job Type: Full-time / Entry Level
• Location: Houston, TX

About the Role:
We are looking for a Call Center Agent to assist with outreach, lead generation, and customer support. This position focuses on professional communication and helping customers learn about products and services.

Key Responsibilities:

• Make and receive calls to provide information and support to customers.
• Assist in following up with potential leads and customer inquiries.
• Maintain accurate call records and update customer databases.
• Represent the company with a positive and professional attitude.
• Support communication efforts between departments as needed.
• Ideal Candidate:
• A confident communicator who enjoys engaging with customers and supporting a team-driven environment.

Qualifications

• Excellent verbal communication and active listening skills.
• Professional, reliable, and goal-oriented.
• Strong multitasking and organizational abilities.
• Team player with a positive approach.
• Prior experience in customer service or call centers is helpful but not required.

Additional Information

All your information will be kept confidential according to EEO guidelines.