WIC Office Assistant

Description

Are you passionate about making a difference in your community?

Become a vital part of a mission-driven team at Community Progress Council, Inc. as a WIC Office Assistant! We're seeking a passionate, personable, and highly professional individual to deliver impactful services to WIC participants in York City, with opportunities to support additional clinics across York County.

Key Responsibilities:

• Client Services: Engage directly with WIC applicants to assess eligibility by verifying identity, residency, income, and voter registration—ensuring every client receives the support they need with accuracy and care.
• Appointment Coordination: Create a welcoming experience by efficiently checking in clients, managing incoming calls, and scheduling appointments with precision and professionalism.
• Community Referrals: Connect families to vital health and social services, acting as a trusted resource and advocate for their well-being.
• Flexible Service Coverage: Primarily serve the York City clinic, with opportunities to support satellite locations throughout York County—bringing essential services to communities where they’re needed most.

Essential Duties:

• Commit to the vision and mission of Community Progress Council.
• Greet clients and assign appointments to the appropriate team members.
• Answer phones and schedule participant appointments.
• Provide basic information on nutrition and health services.
• Participate in meetings and continuing education programs.
• Ensure compliance with documentation requirements for nutrition education services.
• Promote and support breastfeeding among WIC participants.
• Perform anthropometric and hematological measurements after training.
• Travel to satellite clinics and perform Program Assistant responsibilities.
• Perform other duties as assigned.

Key Competencies:

• Communication – Listens for understanding and meaning; speaks and writes effectively. 
• Community - Demonstrates a desire to serve others and fulfill the needs of CPC clients. 
• Relationships - Builds rapport and relates well to others. 
• Inclusion – Works effectively with people of different backgrounds, abilities, opinions and perceptions. 
• Quality Results - Strives to meet or exceed goals and deliver a high-value experience to CPC clients. 
• Influence – Seeks first to understand the other person’s point of view and remains calm in challenging situations. 

Requirements

Qualifications:

• Minimum of one year of experience in an office setting is preferred, showcasing your ability to thrive in a fast-paced, client-focused environment. 
• High School Diploma or GED required. Candidates with clinical experience or coursework in nutrition are strongly encouraged to apply.
• Successful completion of all required background checks, physical, and TB test.
• Bilingual Spanish, Haitian-Creole, or Arabic is highly desired.
• Reliable transportation and willingness to travel to satellite clinics across York County are essential for consistent service delivery. 
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and a readiness to learn WIC-specific software systems.

Why Join Us?

At Community Progress Council, Inc., we are committed to fostering a supportive and inclusive environment where every team member can thrive. Join us in making a positive impact on the lives of individuals and families in our community.
 

Our benefits include, but are not limited to medical, paid dental, and paid vision coverage the 1st of the month after the date of hire, 401(k) retirement plan with 3% match, generous paid time off, 10 company-paid holidays plus 2 floating holidays, tuition reimbursement opportunities and pay differential for bilingual staff.

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