HR Generalist - Employee Relations

JOB SUMMARY:
The Human Resources Generalist is a vital contributor to the effective management of all human resources functions within a nonprofit direct care agency dedicated to serving children, adolescents, and young adults on the autism spectrum, as well as individuals with intellectual and developmental disabilities (IDD). The Human Resources Generalist is responsible for supporting and executing a wide range of HR functions that promote an engaged, compliant, and high-performing workforce. This role serves as a versatile HR professional with the ability to contribute across multiple disciplines—including recruitment, payroll, benefits, employee relations, performance management, compliance, investigations, policy administration, HRIS management, and special projects. The incumbent may primarily focus on certain functional areas based on agency needs while maintaining a working knowledge and capacity to support all HR disciplines.

WORK SCHEDULE
Adelbrook is a 24/7 operating Agency. Schedules are flexible, may include early mornings, evenings, and
weekends

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Core responsibilities will vary in emphasis over time, reflecting organizational needs. The HR Generalist is expected to perform in one or more of the following areas while supporting the full HR function:
• Manage or support end-to-end recruitment processes including job postings, interviewing, background checks, and offers.
• Coordinate onboarding and orientation to ensure a positive new hire experience.
• Maintain applicant tracking systems and ensure timely communication with candidates.
• Process payroll or support payroll administration to ensure accurate and timely payments.
• Assist with compensation analysis, salary adjustments, stipends, and special payroll transactions.
• Verify timekeeping compliance and troubleshoot payroll discrepancies.
• Support employee benefit programs including health insurance, retirement plans, leave programs, wellness initiatives, and open enrollment.
• Respond to employee benefit inquiries and coordinate with benefit vendors.
• Maintain accurate benefits records and ensure compliance with eligibility requirements.
• Provide guidance to employees and supervisors regarding policies, performance expectations, and workplace concerns.
• Conduct workplace investigations, documentation, and resolution recommendations.
• Promote a positive and respectful workplace culture.
• Ensure adherence to federal, state, and local employment laws (FMLA, ADA, FLSA, EEO, OSHA, etc.).
• Assist in updating and implementing HR policies, handbooks, and standard operating procedures.
• Maintain HR documentation, personnel files, and compliance records for audits and accreditation.
• Support the administration of performance reviews, professional development plans, and job descriptions.
• Coordinate or track employee training, certifications, and continuing education requirements.
• Maintain HR information systems (HRIS) and generate reports related to turnover, headcount, payroll, and compliance.
• Support data accuracy and promote process efficiency through technology solutions.
• Participate in organizational initiatives such as workforce planning, employee engagement, and process improvement.
• Assist with strategic HR projects that advance organizational goals and improve operational excellence.
• Respond to inquiries regarding policies, benefits, and HR processes.
• Complete employment verifications, record requests, and HR documentation.
• Provide cross-functional HR support as directed by leadership.
• Demonstrate flexibility to assume responsibility in high-priority areas based on organizational needs.
• Build collaborative relationships with internal departments and serve as a trusted HR partner.

Skills, Knowledge And Abilities

SKILLS
• Strong written and verbal communication skills with the ability to convey information professionally and effectively.
• Proficiency in HRIS, payroll systems, Microsoft Office Suite, and data reporting tools.
• Excellent organizational and time management skills with a focus on accuracy and attention to detail.
• Skilled in conflict resolution, interviewing, documentation, and maintaining confidentiality and compliance in all HR processes.

KNOWLEDGE
• Knowledge of federal, state, and local employment laws (e.g., FMLA, ADA, FLSA, EEO, COBRA, OSHA) and HR compliance standards.
• Understanding of HR functional areas including recruitment, onboarding, benefits administration, payroll
processes, employee relations, performance management, and policy administration.
• Familiarity with HR Information Systems (HRIS), applicant tracking systems, and documentation standards.
• Knowledge of investigative procedures, workplace safety protocols, and best practices in employee engagement and retention.

ABILITY
• Ability to build effective working relationships with employees at all levels of the organization.
• Ability to analyze situations, interpret data, and apply sound judgment to problem-solving and decision-making.
• Ability to adapt to changing priorities and perform effectively across multiple HR disciplines.
• Ability to maintain a high level of professionalism, discretion, and ethical standards while supporting organizational goals.

• EDUCATION, EXPERIENCE, AND OTHER QUALIFICATIONS
• Bachelor's degree in human resources, Business Administration, or related field preferred.
• Minimum of three years of general HR experience preferred.
• Must be able to complete and maintain required certifications (e.g., CPR/First Aid, PMT).
• Valid driver’s license and clean driving record required. May be required to drive company vehicles.
• Ability to work a flexible schedule.
• WORK ENVIRONMENT AND PHYSICAL DEMANDS
• Work is performed in an office environment with regular visits to educational, group home or residential program settings.
• Exposure to behaviors that may require de-escalation or intervention from certified staff.
• Perform all requirements of physical management techniques (PMT) as designated tier requires

A job description is not meant to be all inclusive of every task and/or responsibility